L&M RENNER, INC.
(Revised August 2005)
Welcome to HYPERLINK "http://www.pge.com/index.shtml" \t "_blank"
rennerpetroleum.com. This Web site, HYPERLINK "http://www.pge.com/index.shtml"
\t "_blank" rennerpetroleum.com, (the "Web site") is operated
by L&M Renner, Inc. (Renner Petroleum,” “the Company,” “we,”
“us” or “our”). We are located at 1100 W. 14th Street, Eureka,
California 95501; (707) 443-1645.
site. Amendments will become effective at the time they are posted on the Web site.
Your continued use of the Web site after amendments are posted will constitute your
acceptance of such amendments.
We may at any time modify or discontinue any aspect or component of the Web site.
Web site. Upon termination, you agree to immediately delete or destroy any downloaded
or printed material obtained from the Web site.
Through the Web site, we provide a variety of information and services to our customers.
You may use the Web site solely for your own internal residential or business purposes
of competing with the Company. You may view and download material displayed on the
Web site, provided you retain all copyright, trademark and other proprietary notices
displayed on the materials. Use of these materials in publications, other web sites
or presentations is prohibited without RENNER PETROLEUM’s written consent.
2. User Accounts
a. The Web site offers a variety of functions and services, as described more fully
below in Section 3 below (“Services”). Many of the Services provide
information about customer accounts and other personal information. To protect privacy,
we may require you to establish one or more user accounts to access such Services
(“User Account”). We reserve the unqualified right (i) to accept or
decline to accept an application to open a User Account; (ii) to terminate any User
Account and (iii) to discontinue the provision of any Service related to such User
b. In connection with opening your User Account, you will either designate or receive
a user name and password to establish your identity when you login to use certain
Services. You agree (i) to provide accurate and complete information when opening
a User Account; (ii) to update your information as necessary so it remains accurate
and complete and (iii) not to impersonate any other person, operate under an alias,
or otherwise conceal your identity.
c. The right to use the Services and functions of a User Account on the Web site
is limited to you as the enrolling party. You are responsible for safeguarding your
user name and password and agree to hold RENNER PETROLEUM harmless from any claims
resulting from improper use of your user name and password. You agree to be responsible
for all acts or omissions with respect to use of your User Account. Please notify
us immediately by sending us an HYPERLINK "http://www.pge.com/contact_us/contact_us_form.jsp"
\t "_blank" e-mail message or calling us at (707) 443-1645 if you believe
the security of your user name or password has been compromised in any way.
d. Information collected from you on the Web site (including information about your
account and personal information) is subject to the RENNER PETROLEUM Web site HYPERLINK
"http://www.pge.com/disclosure/privacy/index.html" \t "_blank"
a. Residential Area. Residential and business customers can enroll in and access
the following services in the Electronic Online Services (“EOS”) area
of the Web site:
(1) Pay RENNER PETROLEUM Bills. You can view and pay your RENNER PETROLEUM bills
by using the e-Pay service (“e-Pay”) within RENNER PETROLEUM’s
EOS. By using e-Pay, you agree to pay your RENNER PETROLEUM monthly bills online
through the Web site.
When you request to pay your RENNER PETROLEUM bills online using e-Pay, RENNER PETROLEUM
will, in conjunction with Authorize.net, debit your checking or credit card account
that accepts electronic debits. To use e-Pay, you must accept RENNER PETROLEUM’s
(2) Other EOS Services. You may also use EOS to modify cards, notify us of change
of address, sign up for ebill, request card lock-outs, sign up for monthly auto-pay
and access other services as they become available.
a. Merchant Information. The Web site may enable you to search for third-party businesses
selling energy-related goods and services in certain geographical locations. RENNER
PETROLEUM IS NOT AFFILIATED WITH ANY THIRD PARTY SELLING ENERGY-RELATED GOODS OR
PROVIDING SUCH SERVICES AND DOES NOT ENDORSE ANY SUCH BUSINESSES, GOODS OR SERVICES.
b. Sites for Children. The Web site dos not have areas intended for the use of children.
c. Promotions. The Company may from time to time offer promotions, surveys, contests
or sweepstakes (collectively, “Promotions”) to its residential or business
customers. All such Promotions will be accompanied and governed by rules established
by the Company. For further information about such Promotions, please consult the
applicable rules posted with or linked to such Promotions.
4. Outside Services
The Web site will enable you to access certain outside services provided by third-party
web operators. In certain instances, the third-party content may be “framed”
in such a way it appears you are still on RENNER PETROLEUM’s Web site. In
such cases, we will have agreements with those third parties whose web sites you
may be transferred to, under which the third parties agree to provide content without
errors and omissions. They also agree to maintain the confidentiality of your personal
information, and to use it only to help us serve you.
5. Linking, Framing, Bots and Spiders
a. Links to Third-Party Sites. The Company displays links to web sites or electronic
services sponsored by third parties. RENNER PETROLEUM is not responsible for the
content or operation of third-party web sites or electronic services reached by
virtue of such links or content, and the presence of such links or content does
not imply RENNER PETROLEUM endorses or is affiliated with such third-party web sites,
services or third parties, or any services or products they offer. The submitting
third parties, and not the Company, are solely responsible for any advertisements,
opinions, advice, statements, services, offers, data, information, content, or other
materials that such third parties express or make available.
b. Links to the Web site. The Web site may not be linked to in such a way that the
pages of the Web site are displayed within a frame on a third-party web site, or
are otherwise displayed on a browser screen accompanied by advertising or other
content not found on the Web site. The fact that a third party provides a link to
the Web site will not in any way be or imply an endorsement, agency, joint venture
or similar relationship between RENNER PETROLEUM and any such third party.
c. Mining. No user or third party is authorized to use any software, bots, spiders,
or other information-gathering devices or programming routines to monitor, copy,
or otherwise “mine” information displayed on the Web site for display
on or use with any Web site or service.
All content on the Web site, including all text, graphics, artwork, logos, buttons,
icons, images, audio clips, video clips, software and code, is the copyrighted property
of the Company or other content suppliers and is protected by U.S. and foreign copyright
laws and international conventions. Any unauthorized use of materials on this Web
site may violate copyright laws, trademark laws, the laws of privacy and publicity,
and communications regulations or statutes. Except as allowed in these Terms of
Use, such content may not be reproduced, modified, edited, distributed, republished,
downloaded, displayed, posted, sold, or transmitted (in whole or in part) in any
form or by any means, including but not limited to electronic, mechanical, photocopying,
recording, or otherwise, without the express prior written permission of RENNER
PETROLEUM or any other copyright owner.
a. The trademarks, service marks, logos, graphics, page headers, button icons, scripts,
domain names, URLs and other identifiers (“Trademarks”) used and displayed
on the Web site are registered and unregistered Trademarks of the Company and others
in the United States and other countries. No display or use of such Trademarks may
be made without the express prior written permission of RENNER PETROLEUM or other
Trademark owner, as the case may be. You may not use any meta tags or any other
“hidden text” utilizing RENNER PETROLEUM’s name or Trademarks
without the express prior written permission of RENNER PETROLEUM.
b. If you believe that material included on the Web site infringes another party’s
trademark rights, contact us promptly so RENNER PETROLEUM may investigate the situation
and, if appropriate, block or remove the material.
When you login to Services requiring a user name and password, any personal information
you enter in fields or forms provided in these Services are secured using an industry
standard security technology known as Secure Sockets Layer (“SSL”).
By using SSL, we attempt to safeguard the confidentiality of your user name, password
and other personal information. For SSL to work, your browser must be capable of
supporting SSL. Please check with your browser manufacturer for details.
9. User Conduct
While using the Web site or any Service, you may not:
a. Retransmit, republish, distribute, reuse, resell, repost, re-engineer or make
multiple copies of the Web site or any portion thereof without RENNER PETROLEUM’s
prior written consent.
b. Upload, post, publish, transmit, reproduce or distribute through the Web site
any material that infringes any third party’s copyright, patent, trademark,
service mark, trade dress, trade secret or other proprietary rights, or which violates
any contractual, fiduciary, or judicially imposed nondisclosure obligations.
c. Engage in conduct, during use of the Web site, that is unlawful, threatening,
harassing, abusive, fraudulent, defamatory, libelous or invasive of the privacy
or publicity rights of others.
d. Upload, post, publish, transmit, reproduce or distribute through the Web site
any material that contains advertising solicitations, bulk unsolicited e-mails or
spam, chain letters, pyramid opportunities or offers for the sale of goods or services.
e. Upload, post, publish, transmit, reproduce or distribute through the Web site,
or place any links on the Web site to, any material that is vulgar, obscene, profane,
hateful, sexually explicit or otherwise objectionable.
f. Alter, interfere or disrupt the content or functioning of the Web site or the
Service, including but not limited to uploading, posting or transmitting any material
that (i) contains viruses, Trojan horses, worms, time bombs, cancelbots or other
computer programming routines that damage, interfere with, capture, intercept or
expropriate the Web site or any data contained therein; or (ii) disproportionately
burdens the operation of the Web site.
g. Use the Web site to gain unauthorized entry or access to other computer systems
h. “Mirror” the Web site or any of its content on any other server without
the express prior written permission of RENNER PETROLEUM.
i. Impersonate any person or entity, falsely state or otherwise misrepresent your
affiliation with any person or entity, forge headers, or otherwise manipulate identifiers
in order to disguise the origin of any content you post or otherwise transmit to
us or via the Web site.
j. Upload, post, publish, transmit, reproduce or distribute through the Web site
any material encouraging conduct that would constitute a criminal offense, give
rise to civil liability, or otherwise violate any law, regulation or government
In RENNER PETROLEUM’s sole and absolute discretion, we may, without notice,
restrict or terminate any person’s use of the Web site and any service, user
accounts, user names or passwords. Upon termination, you agree to immediately delete
or destroy any downloaded or printed material obtained from the Web site. Any such
restriction or termination will not relieve any person of obligations incurred and
accrued prior to the effective date of such termination.
11. Disclaimer of Warranties
a. The Web site and any content, information, software, functions and applets provided
on or through the Web site are made available on an “as is” and “as
available” basis. RENNER PETROLEUM does not warrant the Web site or any content
or Service provided in connection with the Web site will be timely, secure, uninterrupted
or error-free, or that defects in the Web site or in any content or service provided
on or through the Web site, if any exist from time to time, will be corrected.
b. The Company will not be responsible for errors, omissions, interruptions, deletions,
defects or delays in the operation or transmission of the Web site, any Services
or related content, for communication line failures, or for computer viruses associated
with the operation of the Web site. The Company makes no warranty regarding any
information made available through or on the Web site. THE COMPANY MAKES NO EXPRESS
OR IMPLIED WARRANTIES WITH RESPECT TO THE WEB SITE, INCLUDING WITHOUT LIMITATION
THE WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. YOU EXPRESSLY AGREE YOUR USE OF THIS WEB SITE IS AT YOUR SOLE RISK.
c. No RENNER PETROLEUM employee, agent, representative or any third party is authorized
12. Limitation of Liability
a. RENNER PETROLEUM, its affiliates or subsidiaries, and their officers, directors,
employees, agents, successors, or assigns, will not be liable to you or any third
party for any indirect, consequential, incidental, exemplary, special or punitive
damages (including without limitation damages resulting from lost data, lost profits
or costs of procurement of substitute products or services) arising out of or in
connection with the Web site or any of the Services available on or through the
b. In no event will the liability of RENNER PETROLEUM, its affiliates or subsidiaries,
or their officers, directors, employees, agents, successors or assigns, under any
theory of liability (whether in contract, tort, strict liability or otherwise) exceed
$500, regardless of whether such parties have been advised of the possibility of
such damages. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES
OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME
OR ALL OF THE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS IN SECTION 11 (“DISCLAIMER
OF WARRANTIES”) AND THIS SECTION 12 (“LIMITATION OF LIABILITY”)
MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold harmless RENNER PETROLEUM, its affiliates
and subsidiaries, and their officers, directors, employees, agents, successors or
assigns from any and all claims, liabilities, costs, and expenses (including reasonable
attorneys’ and experts’ fees) arising in any way from your use of the
Web site or the placement or transmission of any message, information, software,
or other materials or content on or through the Web site by you or users of your
your User Account.
a. The Company controls and operates this Web site from its headquarters in Eureka,
California, USA. If you use this Web site from other locations you are responsible
the substantive laws of the State of California, as applied to contracts entered
into between California residents and performed in California, regardless of whether
you reside or transact business with the Company in California or elsewhere.
b. Use of the Web site will be deemed to take place solely in California. You agree
the courts located in Eureka, California, will have exclusive jurisdiction over
of the Web site, and you agree to submit to the jurisdiction of such court. The
prevailing party in any dispute will be entitled to its reasonable attorneys’fees
and costs, in addition to all other available recovery and relief.
reason unenforceable, then that provision will be deemed severable and will not
affect the validity and enforceability of the remaining provisions.
relating to your use of the Web site, and all prior and contemporaneous agreements
by RENNER PETROLEUM as provided herein.
PO Box 4868
Eureka, CA 95502-4868